Refund policy

Thank you for shopping with Pure Wellness. We want you to feel confident when purchasing from us, so please review our policy before placing your order.
All Sales Are Final
Due to the nature of our products, Pure Wellness does not accept returns, exchanges, or refunds once an order has been placed. All sales are final.
We are unable to accept returns of opened or unopened tea products for health, safety, and hygiene reasons.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item. please contact us within [3 days] of delivery.  Include your order
number and clear photos of the product and packaging so we can review the issue.
If approved, Pure Wellness may provide a replacement or another appropriate resolution at our discretion.
Order Changes & Cancellations
Please make sure your shipping address and order details are correct before completing your purchase. Once an order has been submitted, we cannot guarantee that changes or cancellations can be made.
Questions
If you have questions about this policy or your order, please contact us at:

Pure Wellness
By placing an order with Pure Wellness, you acknowledge and agree to this Return & Refund Policy.
Thank you for choosing PureWelllness.com.